Data protection

VII. Email contact and contact form

1. Description and scope of data processing
On our website it is possible to contact us via an e-mail address or a contact form. In all cases, the personal data transmitted by the user via these channels will be stored for the purpose of establishing contact. The extent of the processed personal data as well as which personal date is processed in each individual case may vary. This includes in particular the following data:

(1) Your first name* and surname*;
(2) Your address details (address, postcode, town, country);
(3) Your communication data (e-mail address*, telephone number, fax);
(4) resulting correspondence (message - suggestions, questions, criticism or requests).

If you provide us with further personal data via the comment field, this will be treated as strictly confidential and will only be made available to the employees entrusted with processing your enquiry.

Your data or the resulting correspondence will be processed exclusively by us. It may be necessary to forward the data to a company in our group in order to process your request. Beyond that, the data will not be passed on to third parties. The data is used exclusively for the conversation started by the user to contact you by telephone, mail or e-mail regarding your request. Mandatory information (*) and voluntary information are indicated in the contact forms.

2. Legal basis for data processing
The legal basis for the processing of data transmitted in the course of sending an e-mail or via the contact form is Art. 6 para. 1 lit. a GDPR. If the e-mail contact or the contacting by the user aims at the conclusion of a contract, Art. 6 para 1 lit. b GDPR is to be mentioned as an additional legal basis for the processing.

3. Purpose of data processing
The processing of personal data by e-mail or via contact form serves us only for the treatment of the establishment of contact. This is also the reason for the necessary legitimate interest in the processing of the data.

4. Duration of storage
The data will be deleted as soon as they are no longer necessary to achieve the purpose for which they were collected. For the personal data sent by e-mail or via contact form this is the case when the conversation with the user is finished. The conversation is terminated when it can be inferred from the circumstances that the facts in question have been finally clarified.

5. Revocation and removal option
The user has the possibility to revoke his consent to the processing of personal data at any time. If the user contacts us by e-mail, he can object to the storage of his personal data at any time. In such a case, the conversation cannot continue.

All personal data stored in the course of contacting us will be deleted in this case.

VIII. Newsletter-Registration and Newsletter-Tracking

1. Description and scope of data processing
On our website, it is possible to apply for an investor relations and press distribution e-mail newsletter (hereinafter referred to as "newsletter"). If you register for our newsletter, we will use the data required for this and provided by you to send you our e-mail newsletter in accordance with your consent. Mandatory data are marked accordingly. The data will be used exclusively for sending the newsletter and for evaluating the success of the newsletter.

Registration for our e-mail newsletter is carried out in a double opt-in process, i.e. after you have provided your data, you will receive an e-mail with a confirmation link to the e-mail address provided to us. This confirmation e-mail serves to authorise the receipt of the newsletter by the owner of the e-mail address provided. The e-mail address will only be included in the distribution list after confirmation. Stored are: Registration data, registration, confirmation, unsubscription time, IP address as well as changes to the stored data. The collection of this data is necessary in order to be able to trace any misuse of the e-mail address of the persons concerned and to safeguard the data controller.

We use the service of the company Sendinblue GmbH, Köpenicker Straße 126, Berlin, Germany (hereinafter "Sendinblue") for our newsletter. The agreement on commissioned processing required under data protection law in accordance with Art. 28 DSGVO has been concluded with Sendinblue. In this agreement, Sendinblue undertakes to protect the data of our users and to process it exclusively on our behalf in accordance with the applicable data protection regulations.

As part of the evaluation of the success of our newsletter, a tracking system based on an HTML email is used, with the help of which we analyse the opening and clicking behaviour of the newsletter subscribers. In doing so, the following newsletter information is evaluated: Number of sends, recipients, openers, clickers, unsubscribes and total responders as well as hard & soft bounces. We use this information to continuously improve, optimise and develop our newsletter offering.

2. Purpose and legal basis for data processing

The processing of personal data serves to process and send a newsletter as well as to evaluate the success of a respective newsletter. This also constitutes the necessary legitimate interest in processing the data.

The legal basis for the processing of the data transmitted in the course of the consent for the sending of the newsletter is Art. 6 para. 1 p. 1 lit. a DSGVO.

3. Duration of storage

The data is deleted as soon as it is no longer required to achieve the purpose for which it was collected. In the case of a newsletter subscription, this is the case when the consent to processing is revoked by unsubscribing from the newsletter. After unsubscribing from the newsletter, all stored data will be deleted.

4. Revocation and removal option

As a newsletter subscriber, you have the option to revoke your consent to the processing of personal data at any time. Unsubscribing from the newsletter is possible at any time and can be done either by sending a message to us or via a designated unsubscribe link in the newsletter.

All personal data stored in the course of processing the newsletter subscription will be deleted in this case.

IX. Fraud prevention - use of hCaptcha

1. Description and scope of data processing

On our website as well as when entering data within our contact and newsletter forms, we use hCaptcha to check and prevent interactions on our website by automated access, e.g. by so-called bots. This is a service provided by Intuition Machines, Inc, 350 Alabama St, San Francisco, CA 94110, USA (hereinafter "hCaptcha").

hCaptcha is used to check whether the data entered on the website was entered by a human or by an automated programme. For this purpose, hCaptcha analyses the behaviour of the visitor to the website on the basis of various characteristics. This analysis starts automatically as soon as the website visitor calls up a part of the website with hCaptcha activated. For the analysis, hCaptcha evaluates various non-personal information in the background (e.g. anonymously collected IP address, time spent by the visitor on the website or app or mouse movements of the user). The information collected during the analysis is forwarded to Intuition Machines, Inc in the USA.

Further information on data processing by hCaptcha can be found at www.hcaptcha.com/privacy.

2. Purpose and legal basis for data processing

The legal basis for the use of hCaptcha is Art. 6 para. 1 p. 1 lit. f DSGVO. Our legitimate interest lies in the security of our website as well as in the defence against unwanted, automated access in the form of spam or similar and thus also serves the security of a visitor to our website.

3. possibility of objection and removal

The collection of the non-personal information to provide the functions of hCaptcha is mandatory. Consequently, there is no possibility of objection on the part of the user.

X. Rights of the data subject

If your personal data are processed, you are the “data subject” within the meaning of the GDPR and you have the following rights vis-à-vis the Controller:

1. Right to information
You can ask the person in charge to confirm whether personal data concerning you will be processed by us.

If such processing has taken place, you can request the following information from the person responsible:

(1) the purposes for which the personal data are processed;

(2) the categories of personal data being processed;

(3) the recipients or categories of recipients to whom the personal data concerning you have been or are still being disclosed;

(4) the planned duration of the storage of the personal data concerning you or, if specific information on this is not possible, criteria for determining the storage period;

(5) the existence of a right to rectification or deletion of personal data concerning you, a right to limitation of the processing by the person responsible or a right to object to such processing;

(6) the existence of a right of appeal to a supervisory authority;

You have the right to request information as to whether the personal data concerning you is transferred to a third country or to an international organization. In this context, you may request to be informed of the appropriate guarantees in accordance with Art. 46 GDPR in connection with the transmission.

To exercise your right to free information, please contact us directly via the contact details in our imprint or contact our data protection officer (see sections I and II).

2. The right to rectification
You have a right of rectification and/or completion vis-à-vis the Controller if the personal data processed concerning you are incorrect or incomplete. The Controller shall make the correction without delay.

3. Right to limitation of processing
Under the following conditions, you may request that the processing of personal data concerning you be restricted:

(1) if you dispute the accuracy of the personal data concerning you for a period that enables the Controller to verify the accuracy of the personal data;

(2) the processing is unlawful and you refuse to delete the personal data and instead request that the use of the personal data be restricted;

(3) the Controller no longer needs the personal data for the purposes of the processing, but you do need them to assert, exercise or defend legal claims, or

(4) if you have filed an objection against the processing pursuant to Art. 21 para. 1 GDPR and it has not yet been determined whether the legitimate reasons of the person responsible outweigh your reasons.

If the processing of personal data concerning you has been restricted, such data may only be processed - apart from being stored - with your consent or for the purpose of asserting, exercising or defending rights or for the protection of the rights of another natural or legal person or on grounds of an important public interest of the Union or a Member State.

If the processing restriction has been restricted according to the above conditions, you will be informed by the Controller before the restriction is lifted.

4. Right to erasure
a) Duty to erase

You may request the Controller to delete the personal data relating to you without delay, and the Controller is obliged to delete this data immediately if one of the following reasons applies:

(1) The personal data concerning you are no longer necessary for the purposes for which they were collected or otherwise processed.

(2) You revoke your consent, on which the processing pursuant to Art. 6 para. 1 lit. a GDPR is based, and there is no other legal ground for the processing.

(3) You object against the processing pursuant to Art. 21 para. 1 GDPR and there are no overriding legitimate reasons for the processing, or you file an objection against the processing pursuant to Art. 21 para. 2 GDPR.

(4) The personal data concerning you have been processed unlawfully.

(5) the personal data have to be erased for compliance with a legal obligation in Union or Member State law to which the Controller is subject.

(6) The personal data concerning you have been collected in relation to the services offered by the Information Society.

b) Information to third parties

If the Controller has made the personal data concerning you public and is obliged to delete it pursuant to Art. 17 para. 1 GDPR, it shall take appropriate measures, including technical measures, taking into account the available technology and the implementation costs, to inform Processors who process the personal data, that you as the data subject have requested the deletion of all links to this personal data or of copies or replications of this personal data.

c) Exceptions

The right to cancellation does not apply insofar as the processing is necessary

a. for exercising the right of freedom of expression and information;

b. for compliance with a legal obligation which requires processing by Union or Member State law to which the controller is subject or for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller;

c. for archiving purposes in the public interest, scientific or historical research purposes or for statistical purposes in accordance with Article 89 para 1 GDPR in so far as the right referred to under a) is likely to render impossible or seriously impair the achievement of the objectives of that processing, or

d. for the establishment, exercise or defence of legal claims.

5. Right to information / notification obligation
If you have exercised your right to have the Controller correct, delete or limit the processing, it is obliged to inform all recipients to whom the personal data concerning you have been disclosed of this correction or deletion of the data or restriction on processing, unless this proves impossible or involves a disproportionate effort.

You as data subject shall have the right to be informed of such recipients.

6. Right to data transferability
You have the right to receive the personal data concerning you that you have provided to Controller in a structured, common and machine-readable format. In addition, you have the right to pass this data on to another Controller without hindrance by the Controller to whom the personal data was provided, provided that

(1) processing is based on consent pursuant to Art. 6 para. 1 lit. a GDPR and

(2) processing is carried out by means of automated methods.

In exercising this right, you also have the right to request that the personal data concerning you be transferred directly from one Controller to another Controller, insofar as this is technically feasible. The freedoms and rights of other persons must not be affected by this.

The right to transferability shall not apply to the processing of personal data necessary for the performance of a task in the public interest or in the exercise of official authority conferred on the Controller.

7. Right to object
You have the right to object at any time to the processing of your personal data in accordance with Article 6 para 1 lit. e or f of the GDPR for reasons arising from your particular situation.

The data controller no longer processes the personal data concerning you, unless he can prove compelling reasons worthy of protection for the processing, which outweigh your interests, rights and freedoms, or the processing serves to assert, exercise or defend legal claims.

8. Right to revoke the consent
You have the right to revoke your consent to the data processing at any time. The revocation of consent shall not affect the legality of the processing carried out on the basis of the consent until revocation.

9. Right of appeal to a supervisory authority
Without prejudice to any other administrative or judicial remedy, you have the right of appeal to a supervisory authority, in particular in the Member State where you reside, work or suspect of infringement, if you believe that the processing of personal data concerning you is contrary to the GDPR.

The supervisory authority to which the complaint has been lodged shall inform the complainant of the status and results of the complaint, including the possibility of a judicial remedy under Article 78 GDPR.

The data protection authority responsible for us is

Autorité de Protection des Données – Gegevensbeschermingsautoriteit

+32 (0)2 274 48 00
+32 (0)2 274 48 35
contact@apd-gba.be

Further information to be found at www.dataprotectionauthority.be  

XI. Links to other websites

This declaration on data protection applies exclusively to the web presence of BioWanze. The Internet pages in this website may contain links to the Internet pages of third parties. Our Privacy Policy does not extend to these Internet pages. When you leave the website or e-store, we recommend that you carefully read Privacy Policies of every website that collects personal data.

XII. Security

We take the necessary security measures to protect your personal data from unlawful or unintentional access or deletion, alteration or loss as well as against unauthorized disclosure. We encrypt your data during transmission via our website and use so-called SSL connections (Secure Socket Layer). We protect our website and our other systems and personal data through appropriate technical and organizational measures, in particular against loss, destruction, unauthorized access, modification or disclosure to third parties.

XIII. Availability and Changes

You can view this privacy policy at www.cropenergies.com/en/privacy. You can also save or print out this data protection declaration by using the corresponding functions of your browser.

We reserve the right to change this data protection declaration from time to time or to adapt it to legal requirements and therefore ask you to inform yourself of the current data protection regulations every time you visit our website.